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Whether you’re seeking a meaningful role in transport or considering a future in public service, Transpennine Express Careers could lead to opportunities where your contribution truly matters. With services stretching across the North of England and into Scotland, the company provides more than just train journeys delivers a consistent passenger experience that’s shaped by its people. From operational staff to customer support roles, there’s a strong sense of responsibility, pride, and teamwork driving everyday service. Careers here are built on reliability, care, and regional impact, not corporate slogans.
At Transpennine Express, each team plays a distinct role in keeping the network dependable and passengers satisfied. Departments range from front-line operations to engineering, safety, and digital systems, all working closely to ensure the railway runs with precision. A shared commitment to high service standards and collaborative thinking defines the culture. Some of the most common roles include train driver, conductor, customer service assistant, station manager, and fleet technician. With a focus on development, apprenticeships are also offered in specific disciplines, creating routes into the industry for future talent. It’s a workplace where clarity of purpose meets long-term stability.
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Company Name: | Transpennine Express |
Job Locations: | London, Edinburgh |
Last Updated on: | July 4th, 2025 |
Transpennine Express Careers & Jobs in United Kingdom
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Transpennine Express Overview
Transpennine Express is a British train operating company providing regional and intercity services across the North of England and into southern Scotland. It was established in 2004 and operates under the ownership of the Department for Transport, managed through an Operator of Last Resort arrangement since 2023. The company manages key routes connecting cities such as Manchester, Leeds, Newcastle, Liverpool, and Edinburgh, delivering services that support regional mobility and economic growth.
In the UK, Transpennine Express is known for its focus on punctuality, customer service, and reliability. The fleet includes modern trains designed for comfort and efficiency, and many services offer onboard hospitality to enhance the travel experience. Its operational hubs and stations prioritise accessibility and passenger convenience, reflecting a service ethos that values trust and consistency.
Work Culture and Values
Transpennine Express promotes a grounded and respectful workplace where each individual plays a clear role in supporting the network’s day-to-day running. Employees are trusted with real responsibility, and there’s a strong emphasis on teamwork, accountability, and safety, particularly in operational and front-line roles. Regular training, peer support, and well-defined processes ensure that new starters and long-serving staff alike feel secure and prepared in their duties. Whether you’re based at a station, in a control centre, or on board a train, the atmosphere remains cooperative and purposeful. Line managers are approachable, expectations are realistic, and shifts are structured in a way that allows for work-life balance whenever possible.
Career Opportunities at Transpennine Express
Opportunities at Transpennine Express vary across departments, offering practical roles that support railway operations and service delivery.
- Train Driver
- Conductor
- Fleet Engineer
- Customer Service Assistant
- Station Manager
- Revenue Protection Officer
- Control Room Operator
- Train Planner
- Depot Technician
- Business Support Coordinator
Benefits and Rewards
Transpennine Express offers a set of clear and competitive benefits, reflecting the value it places on steady employment and professional support.
- Free or discounted rail travel
- Final salary pension scheme
- 25+ days of annual leave
- Maternity and paternity leave packages
- Support for apprenticeships and learning
- Access to employee assistance programmes
- Enhanced shift pay and overtime rates
- Cycle to work scheme
- Uniform provided for operational roles
- Subsidised healthcare options
Requirements & Qualifications:
Applicants for roles at Transpennine Express are expected to meet set criteria based on the role type and level of responsibility.
- Right to work in the UK
- Minimum age requirement (varies by role)
- Clean disciplinary record
- GCSEs or equivalent in Maths and English
- Strong communication skills
- Basic IT competency
- Willingness to work shifts and weekends
- Medical and eyesight standards (for drivers)
- Background check clearance
- Commitment to safety protocols
Application Process for Transpennine Express Careers
If working in the rail industry appeals to you, Transpennine Express Careers could offer the stability and purpose you’re looking for. With a network covering key northern routes and a range of operational and support roles available, the company attracts candidates who value reliable employment with a clear sense of duty. You can find the application steps just below.
- Visit the official Transpennine Express careers website
- Select your preferred job title or location
- Read through the full job description carefully
- Click ‘Apply’ and create an online profile
- Complete the application form accurately
- Upload your CV and any required documents
- Submit your job application for review
- Wait for recruitment team’s follow-up via email
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