Hotel Chocolat Careers UK 2025 | Latest Warehouse Job Vacancies

Across its operations, Hotel Chocolat supports a varied mix of roles, from the factory floor to flagship stores. This allows people from many backgrounds to find a position that fits. Teams are shaped by mutual respect, clear direction, and a shared appreciation for doing things properly. Whether you’re in customer care, retail, or working behind the scenes in warehouse jobs across London or Birmingham, each role is valued. Among the most common positions are Store Manager, Retail Assistant, Production Operative, Warehouse Associate, and Customer Service Advisor. The structure supports long-term development without fuss or over-complication, with colleagues encouraged to learn by doing.

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Hotel Chocolat Careers in London, Birmingham & Across UK

Hotel Chocolat Overview

Founded in 2004, Hotel Chocolat has grown from a specialist chocolate brand into one of the UK’s best-known names in premium treats. Known for its ethical approach and focus on quality ingredients, it runs a successful farm in Saint Lucia, manages its own production, and sells directly through stores and online. The business places high importance on sustainability and traceability throughout its supply chain.

Today, Hotel Chocolat operates across the UK with over 100 retail locations. In addition to in-store sales, its café-style concepts and seasonal collections attract a loyal customer base. It also owns Rabot 1745, offering cocoa-inspired dining. With a commitment to customer satisfaction, Hotel Chocolat blends hospitality with excellence in product delivery.

Work Culture and Values

Hotel Chocolat’s workplace values are rooted in respect, care, and professionalism. Whether you’re part of the retail floor, warehouse operations, or production line, the culture promotes clear communication and hands-on support. Teams are built around trust and mutual accountability, with managers providing guidance while encouraging autonomy. Daily routines are structured but not rigid, helping colleagues focus on quality without unnecessary pressure.

Career Opportunities at Hotel Chocolat

Hotel Chocolat offers a mix of roles suited to different skill levels and experience. Here are some of the frequently available jobs:

• Store Manager
• Retail Assistant
• Production Operative
• Warehouse Associate
• Customer Service Advisor
• Team Leader
• Café Host
• Stockroom Assistant
• Logistics Coordinator
• Shift Supervisor

Benefits and Rewards

Employees at Hotel Chocolat can expect a competitive mix of rewards and benefits. Here’s a snapshot of what’s available:

• Staff discount across all products
• Paid holiday allowance
• Pension contributions
• Access to health support services
• Incentives for performance
• Overtime availability (in selected roles)
• Uniform provided (where required)
• Career development routes
• Paid breaks (where applicable)
• Internal job posting scheme

Requirements & Qualifications:

Here are some of the standard qualifications and requirements across Hotel Chocolat roles:

• Minimum school-level qualifications
• Right to work in the UK
• Flexible approach to shifts
• Ability to follow procedures carefully
• Strong verbal communication
• Good timekeeping
• Team cooperation skills
• Basic computer literacy (some roles)
• Physical ability to handle stock (warehouse roles)
• Willingness to learn on the job

Application Process for Hotel Chocolat Careers

If working in a team that values consistency, respect, and great chocolate sounds like your kind of place, Hotel Chocolat Careers might be worth your attention. Roles range from front-line retail to behind-the-scenes warehouse jobs in locations like London and Birmingham. The atmosphere is practical, with room for those who take pride in doing things well. You can find the application steps just below.

1. Visit the Hotel Chocolat Careers page
2. Use filters to narrow roles by location or department
3. Select a job title that interests you
4. Read through the full job description carefully
5. Check qualifications and shift patterns
6. Click the apply button to begin
7. Fill out your details and upload a CV
8. Submit the application through the online portal

Apply Here