Hotel Chocolat Careers UK 2025 | Latest Warehouse Job Vacancies

Across its operations, Hotel Chocolat supports a wide mix of roles, from the factory floor to flagship stores. This allows people from many backgrounds to find a position that fits. Teams are shaped by mutual respect, clear direction, and a shared appreciation for doing things properly. Whether you’re in customer care, retail, or working in the background in warehouse jobs across London or Birmingham, each role is valued. Among the most common Hotel Cocolat jobs are Store Manager, Retail Assistant, Production Operative, Warehouse Associate, and Customer Service Advisor. Continue reading to learn more about them.

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Hotel Chocolat Careers in London, Birmingham & Across UK

Hotel Chocolat Overview

Founded in 2004, Hotel Chocolat has grown from a specialist chocolate brand into one of the UK’s best-known names in premium treats. It is known for its ethical approach and focus on quality ingredients. The company runs a successful farm in Saint Lucia, manages its production, and sells directly through stores and online. This business places high importance on sustainability and traceability throughout its supply chain.

Today, Hotel Chocolat operates across the UK with over 100 retail locations. In addition to in-store sales, its café-style concepts and seasonal collections attract a loyal customer base. It also owns Rabot 1745, offering cocoa-inspired dining. With a commitment to customer satisfaction, the company combines hospitality with excellence in product delivery. This customer-first approach is at the heart of the brand’s success and continued growth.

Work Culture and Values

Hotel Chocolat’s workplace values are rooted in respect, care, and professionalism. Whether you’re part of the retail floor, warehouse operations, or production line, the culture promotes clear communication and practical support. Teams are built around trust and mutual accountability, with managers providing guidance while encouraging autonomy. Daily routines are structured but not strict, which helps colleagues focus on quality without unnecessary pressure.

Career Opportunities at Hotel Chocolat

Hotel Chocolat offers a mix of roles suited to different skill levels and experience. From entry-level retail positions to roles in production, logistics, and head office functions, the company provides opportunities for growth and development in a supportive, fast-paced environment. Here are some of the frequently available jobs:

• Store Manager
• Retail Assistant
• Production Operative
• Warehouse Associate
• Customer Service Advisor
• Team Leader
• Café Host
• Stockroom Assistant
• Logistics Coordinator
• Shift Supervisor

Benefits and Rewards

Employees at Hotel Chocolat can expect a competitive mix of rewards and benefits. These are designed to recognise hard work, support well-being, and encourage long-term commitment. Here’s a look at what’s offered:

• Staff Discount Across All Products
• Paid Holiday Allowance
• Pension Contributions
• Access to Health Support Services
• Incentives for Performance
• Overtime Availability (In Selected Roles)
• Uniform Provided (Where Required)
• Career Development Routes
• Paid Breaks (Where Applicable)
• Internal Job Posting Scheme

Requirements & Qualifications:

Here are some of the standard qualifications and requirements across Hotel Chocolat jobs. These reflect the company’s focus on quality, consistency, and delivering an exceptional customer experience in every role:

1. Minimum school-level qualifications.
2. Right to work in the UK.
3. Flexible approach to shifts.
4. Ability to follow procedures carefully.
5. Strong verbal communication.
6. Good timekeeping.
7. Team cooperation skills.
8. Basic computer literacy (some roles).
9. Physical ability to handle stock (warehouse roles).
10. Willingness to learn on the job.

Application Process for Hotel Chocolat Careers

If working in a team that values consistency, respect, and great chocolate sounds like your kind of place, Hotel Chocolat Careers might be worth your attention. You can find the application steps down here:

1. Access their careers site by tapping the “Apply Here” icon to view current openings.
2. Use the available filters to narrow roles by location, department, contract type, or keyword to find the most relevant match.
3. Select a job title that interests you and aligns with your background or career goals
4. Read through the full description carefully to understand responsibilities and expectations.
5. Check the listed qualifications and review any details about shift patterns or availability.
6. Click the ‘Apply‘ button to start the application process.
7. Fill out your personal details, work history, and contact info accurately, and upload your most recent CV.
8. Submit the application through the online portal and wait for a confirmation or follow-up from the hiring team.

Apply Here

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List of Available Jobs (LATEST UPDATED)

Here’s a list of current opportunities available through the Hotel Chocolat Careers portal. Each listing reflects live roles with up-to-date information across locations.