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Behind every booking or itinerary is a team that works across several departments to create seamless customer journeys. At Flight Centre, you’ll find roles in travel consultancy, customer care, marketing, operations, and corporate travel. These teams function with collaboration at the core, guided by shared values and a strong belief in people-first leadership. Common job roles include Travel Consultant, Customer Support Agent, Marketing Executive, Business Travel Specialist, and Sales Advisor. Each department supports the wider group with clarity, feedback, and a healthy respect for individual contribution. This balanced structure allows people to develop skills while contributing meaningfully to a fast-paced but supportive environment.
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Company Name: | Flight Centre |
Job Locations: | London, |
Last Updated on: | April 19th, 2025 |
Flight Centre Careers in UK 2025 | Submit Job Application Online
Flight Centre Overview
Founded in 1982, Flight Centre has grown into one of the world’s leading travel agencies, with operations in over 20 countries and more than 12,000 employees. The company manages travel bookings across leisure, business, and wholesale markets, offering end-to-end travel solutions. Its global scale is supported by a hands-on, human-focused model that gives employees ownership and accountability.
In the UK, Flight Centre is well established with locations in London and other major cities, serving individuals, families, and business clients alike. Known for delivering personal service and expert travel planning, it’s part of a family of travel brands, including Corporate Traveller and Travel Associates. High customer satisfaction comes not just from pricing or speed, but from having experienced people who genuinely know their clients’ needs. This hospitality-driven mindset continues to set Flight Centre apart in the British travel sector.
Work Culture and Values
Flight Centre’s work culture values openness, practical support, and recognition. From in-store teams to head office roles, employees are treated as individuals, not numbers. The environment is structured to promote communication, confidence, and shared growth. Whether you’re working with customers or behind the scenes, there’s a strong sense of community and pride in what the company delivers. Clear expectations and access to development keep motivation high without unnecessary pressure.
Career Opportunities at Flight Centre
Flight Centre regularly hires for a variety of positions across its retail, corporate, and support teams. Below are some of the roles most often available:
- Travel Consultant
- Customer Support Agent
- Business Travel Specialist
- Sales Advisor
- Marketing Executive
- Digital Content Coordinator
- Retail Manager
- Recruitment Coordinator
- Accounts Assistant
- Product Coordinator
Benefits and Rewards
Employees at Flight Centre benefit from both financial perks and long-term development opportunities. Here’s a snapshot of what’s on offer:
- Competitive base salary with uncapped commission
- Annual travel discounts across partner brands
- Cycle-to-work scheme
- Paid training and progression pathways
- Access to mental health and counselling support
- Company-sponsored events and team incentives
- Pension contributions above the industry average
- Long-service recognition bonuses
- Flexible working options depending on the role
- Discounted gym memberships
Requirements & Qualifications:
Most roles at Flight Centre come with clear expectations and a practical focus. Here are the typical requirements:
- Right to work in the UK
- Minimum GCSE-level education
- Previous experience in customer-facing roles
- Confidence using booking and CRM systems
- Strong verbal and written communication skills
- Willingness to work flexible shifts, including weekends
- Basic numeracy and IT skills
- A clear understanding of travel industry practices
- Team-oriented approach with independent problem solving
- Professional, calm manner under pressure
Application Process for Flight Centre Careers
Working with Flight Centre Careers means becoming part of something bigger, without losing your individuality. The company’s approach to hiring is refreshingly straightforward and respectful of your time. You can find the application steps just below.
- Visit the official Flight Centre Careers website
- Choose the location and department that suits you
- Click on the role to review details
- Select ‘Apply’ to begin your online application
- Upload a CV tailored to the role
- Answer the screening questions clearly
- Submit your application for review
- Await further contact by email or phone
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